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Job Title Hours Pay Range Benefits
Apple Specialist Technician Full Time (FLSA non-exempt) $13 - $20
  • Discounts on all product
  • Paid Holidays
  • Company Cell Plan
  • Spiffs on Sales
Location Date Opened Date Closing Positions Open
Fairbanks 12/01/2018 12/31/2019 1
Responsibilities
  • Assist customers with identifying failures in Apple hardware and software, directing them towards proper repair options.
  • Diagnose and repair customer devices in for service, including but not limited to iPhones, iPads, Apple Computers.
  • Achieve and maintain Apple required certifications for service technicians
  • Adhere to proper documentation of service repairs.
  • Follow proper procedures in technician safety and customer data protection.
  • Inventory control responsibilities such as unboxing and receiving service parts into point of sales software.
  • Assist customers with purchasing needs by assessing what technology best suites the requirements that described.
  • Ring out customers on point of sales systems and accept payments provided.
  • Answer phones and address customer needs.
  • Limited cleaning and store keeping tasks such as taking out the trash and breaking down freight boxes.
  • Other administrative or sales duties as assigned.
Requirements
None
Preferred
None
Apply Here
iTWorks Fairbanks - 950 Old Steese Hwy, Suite D, Fairbanks, AK 99701 | 907-479-4622
iTWorks Wasilla - 991 S Hemon Rd, Suite 100B, Wasilla, AK 99654 | 907-357-4622