Services as iTWorks
On-Site Service and Consulting
We can perform on site technical work as well as training and consulting on upgrades. Whether you are a business or just a home user who needs us to come to you we can travel. Business customer can enjoy our expert consulting time to help design or deploy any of their office upgrades or needs.
Rates: $120.00 / Hour (includes travel time)Schedule Online
For those customers needing ongoing customer support we offer service contracts.
Some benefits of service contracts include:
- Free in shop repair time, pay parts only.
- Dedicated service representative.
- Someone who knows your organization inside and out.
- On call onsite service, we are ready to come see you.
- Charged one monthly flat rate.
- Encrypted cloud backup services for off site backups.
Rates: Everyone is different. We will quote you based on your projected monthly needs.
Service contracts start at $300.00 / month
Apple Warranty Service
iTWorks is an Apple Authorized service center. Our technicians hold multiple certifications and have special training specific to your Apple devices. We receive parts from Apple over night to expedite your repairs as quickly as possible.
We can perform warranty repairs on any of the following devices
- Apple iPhones and iPads
- Apple iMacs
- Apple MacBooks and MacBook Pros
- Apple MacBook Airs
- Apple Mac Pro
- Apple TV
- Apple Airport Express / Extreme
- Apple Time Capsule
Apple Out of Warranty
We can perform out of warranty repairs on any Apple device. All of our parts come directly from Apple overnight and have a 90-day warranty on manufacturer defect.
Below is a table of our common labor services and rates. Any service not shown is billable at our normal shop rate of $96 per hour. Part installation fees are determined by Apple's assessment of the labor required to replace a part and are flat rate.
|Computer Quick Look (Under 30 Min)||$25.00||Labor|
|Diagnosis for Apple Computers||$79.00||Labor|
|Mac Priority Service||$75.00||Labor|
|Onsite - Standard Hours / hr.||$120.00||Labor|
|Onsite - Non Standard Hours / hr.||$160.00||Labor|
|Hardware Data Recovery (Step below clean room)||$299.00||Data & Software|
|Data Transfer - Functioning Mac||$79.00||Data & Software|
|Data Transfer - Functioning PC||$99.00||Data & Software|
|Set Up My Mac||$30.00||Data & Software|
|Software Installation||$10.00||Data & Software|
|Apple Operating System Installation||$69.00||Data & Software|
|Windows Installation||$99.00||Data & Software|
|RAM Installation - iTWorks RAM||$0.00||RAM Install|
|Non-iTWorks RAM||$15.00||RAM Install|
|Smart Bar||$15.00||Smart Bar - One on One Help|
|Really Smart Bar 1/2 hr (One on One Training)||$40.00||Smart Bar - One on One Help|
|Super Smart Bar 1hr (One on One Training)||$70.00||Smart Bar - One on One Help|
|PC Computer Diagnostic||$79.00||PC Repair|